PERSONAL INFORMATION
Privacy Policy
Learn how GEOUE handles information submitted through business enquiries and website interactions, including use, sharing, retention and privacy requests.
ABOUT THIS NOTICE
Your Personal Information and GEOUE
This Privacy Policy describes how GEOUE, a market-facing engineering services platform operated by GEOORIGIN ENGINEERING LIMITED, Hong Kong, handles personal information when visitors use the website or communicate with us about projects and services.
It covers information submitted through website enquiries and business correspondence, as well as technical information that may be generated when a visitor uses the site. The exact information involved depends on the interaction and the technology in use. Providing personal details in a business enquiry is voluntary, but without sufficient contact information we may not be able to respond to your request.
INFORMATION WE HANDLE
Types of Information We May Receive
Contact details
Name, professional role, organisation, email address, telephone number and related contact information supplied during an enquiry.
Project and correspondence details
Project location, requests for quotation, scope of work, technical specifications, drawings and messages that you choose to provide.
Technical site information
Browser, device, IP address and website usage information that hosting, security or configured website services may process.
Service and transaction records
Information necessary to assess project requests, prepare proposals, manage contractual engagements and maintain related records.
WHY INFORMATION IS USED
Purposes of Processing
- Respond to enquiries, tender invitations and technical requests.
- Assess and coordinate project scope, quotations and professional services.
- Communicate about agreed work, procurement and project delivery.
- Maintain appropriate business, contractual and accounting records.
- Operate, protect and improve the website and related communications.
- Address legal requirements, security incidents and legitimate business obligations.
We aim to use personal information in ways relevant to the interaction for which it was received and any other purpose for which appropriate notice or permission is provided.
SECURITY & RETENTION
How We Approach Information Protection
Reasonable organisational and technical precautions are used as appropriate to the information and services involved. Online transmission and storage cannot be guaranteed completely secure.
Information is retained for purposes reasonably connected to enquiries, contracts, record-keeping, dispute resolution or applicable legal duties, and is reviewed or disposed of when no longer needed for those purposes. Different records may have different retention requirements; this notice does not promise a uniform fixed deletion interval.
As an international engineering business, some communications and project information may be processed by service providers or collaborators located outside the visitor’s jurisdiction, where applicable and subject to the relevant requirements.
YOUR CHOICES
Access, Correction and Communication Preferences
You may contact GEOUE to request access to or correction of personal information, ask about how information has been used or request that optional promotional communications stop. Any response is subject to verification of identity, applicable law and legitimate record-retention requirements.
For requests relating to a business contract or tender, tell us the relevant project or correspondence reference where practical. This helps locate the correct records without asking you to resubmit unnecessary data.
POLICY UPDATES
Changes to This Privacy Policy
This policy may be revised when the website, business processes, applicable requirements or technology providers change. The version made available on this page should be reviewed periodically. Material changes should be reflected in the published text.
FREQUENT QUESTIONS
Privacy Questions
What happens when I submit an RFQ?
Can I request a correction to my contact details?
Does deleting browser cookies erase emails already sent?
Where can I raise a privacy concern?
RELEVANT GUIDANCE
Privacy Guidance
Hong Kong PCPD — Personal Information Collection Statements and Privacy Policies
Hong Kong PCPD — Collecting personal data through the Internet
CONTACT
Privacy Enquiries
If you want to discuss information you submitted or request access or correction, contact GEOUE using our official contact page.